Technical Support

When it is indicated:

Persistent drop in flow
Increase in TMP or ΔP
Reduction of ionic rejection
Frequent or Ineffective CIPs
Suspected chemical or mechanical degradation
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What do we do?

Internal and external visual inspection
Integrity Assessment and Spacers
Advanced physicochemical analyses
Identification of Fouling and Biofilm
Root Cause Analysis of the Failure
Conducting Permeation Tests

Deliverables

Detailed and comprehensive technical report
Documentation with images and analyses
Recommendations for Correction and Prevention
Guidelines for CIP Optimization
Support for improving pretreatment


PAM Selective Membranes’ Technical Support Service was developed to provide comprehensive support for systems that use membrane technologies. The focus is on ensuring performance, stability, and operational reliability, with a dual emphasis on both prevention and troubleshooting.

What Does Technical Support Include?

  • Diagnosis of performance degradation (reduced flow, increased TMP/ΔP, loss of rejection).
  • Analysis and verification of the pretreatment process, including the suitability of filters, dosages, and specifications.
  • Adjustments to operating parameters, such as pressures, recovery rates, and flow.
  • Evaluation of CIP protocols and recommendations for effective chemical cleaning based on the feed stream.
  • Integrity inspection of membranes and modules, including detection of physical damage or chemical degradation.
  • Support during critical events, such as accelerated fouling, loss of integrity, or module failure.
  • Technical training for the client's team on proper operation and maintenance practices.

Benefits of Technical Support

  • Restoration of system performance.
  • Reduction in downtime and maintenance costs.
  • Extended service life of membranes and modules.
  • Accurate identification of the root causes of problems.
  • Prevention of recurring failures and improved operational reliability.

Frequently Asked Questions

Do you offer systems operation services?

Yes. We operate systems that use membrane technology, ensuring stability, monitoring, and continuous performance. 

Diagnostics, calibration, sensor validation, inspections, operational adjustments, remote support, and training. 

Yes. We provide support and maintenance for systems of any brand, as long as they are based on membrane technology. 

Are you interested in our services?

At PAM, we develop customized solutionsin collaboration with your team, ensuring that the system precisely meets your needs and goals. Request a proposal and turn your challenge into results.

Services We Offer:

Institutional:

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